1. General Terms

1.1 The website www.Casipol.com is operated by Haleon Solutions Limited, a company registered in the United Kingdom, registration number 12276638, whose registered address is Woodgate House, 2-8 Games Road, Cockfosters, Herts, United Kingdom, EN4 9HN (" www.Casipol.com is licensed and regulated by the Philippine Amusement and Gaming Corporation Offshore Gaming License No: 18-0022 for Sports Betting & E-Gaming.

1.2. A registered Casipol customer will be referred to as a “player”.

1.3. The player is a Casipol customer who is registered and has accepted the general terms and conditions.

1.4. In every betting contract, the parties are Casipol and the player.

1.5. Casipol reserves the right to change these general terms and conditions at any time.

1.6. It is the player's own responsibility to be informed about the laws of the country and region in which he is located.

1.7. When using the website and/or betting individually, Casipol must ensure that he/she acts in accordance with the law in the region where he/she lives. Casipol accepts no liability if the customer violates local laws.

1.8.casinoCasipol.com domain address is operated by Casipol. Casipol may use different domain addresses for different reasons, for example to enable access from different countries.

1.9. It is the player's responsibility to follow the current and valid rules.

1.10. In order to place a bet at Casipol, the customer must accept the general terms and conditions. By becoming a member of Casipol, the customers are deemed to have accepted the General Terms and Conditions.

1.11. The player is over the age of 18 and above the age stipulated by the laws and jurisdictions to which he/she is bound for gambling, gaming activities.

1.12. There may be situations where all persons residing in certain countries or a certain part of those residing in these countries are blocked from accessing the web page. It is not intended by Casipol to use the website for these purposes by individuals located in countries where betting and games of chance are illegal.

1.13. If there is a conflict in the translation of these Terms and Conditions from English to Turkish, the English version shall be deemed the original.

1.14. Only registered Casipol players can benefit from the bonus and the services offered.

2. Account Opening and User Account

2.1. When the player opens a betting/money investment account, he/she is deemed to have accepted all the rules and conditions.

2.2. During registration, the player is obliged to fill in his personal information correctly, including his home address and e-mail address.

2.3. Each player can use their account in any currency they want. The currency selected by the player cannot be changed later. The player cannot claim any right to change the currency of his betting account. Casipol reserves the right to refuse to register or pay in any currency.

2.4. Casipol betting accounts cannot be transferred or sold from one person to another person or account.

2.5. In cases where Casipol detects multiple account usage, VPN usage and access to multiple IP-related accounts belonging to a membership; reserves the right to inspect, suspend, freeze, close the account, delete the balances in the account, and delete the entire balance in case of principal refund or abuse.

2.6. A user can have only one account under their own name. It reserves the right to review, suspend, freeze, close the account and delete the balances in the account in case of detection of more than one multi-account usage, and delete the entire balance in case of principal refund or abuse.

2.7. Casipol reserves the right to inspect, suspend, freeze, close the account, delete the balances in the account, and delete the entire balance in case of principal refund or abuse, if it is noticed that the IPs whose memberships are accessed conflict with different memberships. .

2.8. Each player can only have one betting account. It is strictly forbidden for players who have already registered to open a new betting account using a different name or e-mail address. In case of violation of this rule, all bets made can be canceled, deleted and the account closed.

2.9. By becoming a member of Casipol, the player accepts that the personal information they provide is stored and used by automatic methods during the use of the site (Toto, Poker, Casino, etc.).

2.10. Casipol reserves the right to suspend, close, and refuse payment of winnings from player accounts with incorrect information.

2.11. Players cannot allow the use of their accounts by third parties. However, it is the player's own responsibility to ensure the security of their own account.

2.12. Each player can only bet and use the site with the account in his name. Bets made by one or more players and containing the same/similar predictions may be voided or voided. Even if the outcome of the event is known, Casipol reserves the right to void or cancel bets if he believes that fraudulent or questionable bets have been made.

2.13. The name, surname and user name of the opened account cannot be changed.

2.14. Casipol Armenia, Greece, Italy, Slovakia, Slovenia, Romania, Bulgaria, Serbia, Albania, Bosnia and Herzegovina, Luxembourg, Estonia, Russia, Czech Republic, Moldavia, Macedonia, Ukraine, Latvia, Lithuania, Poland, Netherlands, Hungary, France, It does not accept membership from Germany, Austria, Belgium, the United States, Canada and Montenegro. Casipol reserves the right to suspend membership, close the account, cancel all bets and refund the investments made in case of membership from the specified countries.

NOTE: You have two balances, the principal and the bonus balance. The bets you have received first will be deducted from your principal balance, when you complete your bonus cycle, the bonus amount in the bonus balance is automatically added to your principal balance. If you run out of principal before completing your cycle, your bonus balance will begin to be used. When you complete your cycle with your bonus balance, the amount in your bonus balance is reflected on your principal along with your winnings.

3. Calculating and Accepting Bets

3.1. In combination and system bets, it is forbidden to take different or linked bets on the same event. In cases where such bets are in question, the bets will be refunded even if these bets are automatically accepted by the system. Casipol reserves the right to decide whether bets are linked.

3.2. In accumulator and system bets, bets of the type to go to the next round or not can be selected for a single team within the same group. Even if the bets of the teams belonging to the same group go to the next round or not, are automatically accepted by the system, the bets are refunded. Casipol reserves the right to evaluate and accept bets.

3.3. The types of bets (handicap, total, etc.) and the coefficients of the match may change after the day the bet is made. Conditions remain the same, except in cases of technical errors.

3.4. Only the player is responsible for the bets placed. Once the player's bet has been confirmed, it cannot be canceled or changed. Casipol accepts no liability for incorrectly placed or multiple bets. The player must check all his bets before placing a bet.

3.5.The post or the crossbar (woodwork) — in the event that the ball hits the post of the crossbar and then remains in play (touched by a player or the referee, off the other post or crossbar, etc.). If the ball hits the goal post/crossbar then bounces onto another post/crossbar, only one post/crossbar hit is counted, if after the first hit the ball was not touched by a player or referee.

3.6.Offsides. if there is a free kick after an offside is called - offside counted.

3.7. The use of the Video Assistant Referee (VAR) (“Video Review”) during matches is confirmed by TV broadcasts after the following events: the head referee gives the sign for a video review (a box drawn in the air), the head referee checks the incident on the on-pitch video review screen.

Note. The message “Goal Check” on the scoreboard, or the referee putting their hand to their ear, are not indications of an official video review. All other conversations between referees and their associates are also not considered official view reviews. More on the official video review system (VAR).

3.8. Bet on the medical team entering the field. The medical team is only considered to have entered the field when the referee grants permission and the player receives assistance. In the case of two medical teams being called to enter the field at the same time for different soccer teams by the head referee, such entrances are counted as one entrance medical team entrance.

3.9. If a player's winnings are due to a technical error, Casipol reserves the right to cancel this bet.

3.10. Casipol reserves the right to cancel bets placed on incorrect and incorrectly placed bets.

3.11. Casipol reserves the right not to accept bets from any player without giving any reason.

3.12. In case of any dispute that arises, the final (conclusive) decision is made by Casipol. Incorrectly settled bets due to technical reasons will be re-evaluated and settled according to the official results.

3.13. Casipol cannot be held responsible for coupons that cannot be bought or sold (Cash-out) as a result of a technical problem with Casipol. As this situation concerns all members, no member can possibly claim a loss or return of profits in this regard.

3.14. If the start time of a match is changed, all bets on the match will be refunded, regardless of the sport type.

3.15. If the coefficients for a match are given correctly but the names of the teams are written in the wrong order (usually matches played on neutral ground), Casipol reserves the right to refund the bets on the match due to the significant difference in the coefficients.

3.16. In the calculation of the bets on the number of shots on goal, shots that result in a goal are also included in the number of shots on goal.

3.17. In event bets (corners, throw-ins, yellow cards, fouls, etc.) bets are settled according to the minute the event is used in the official results, not the minute it took place.

3.1. Calculating Bets

3.1.1 The calculation of live bets is done during the event and instantly. Pre-match bets are calculated after the match ends.

3.1.2. In case the statistics of Casipol are different from the official sources, the statistics of Casipol are considered valid in the betting settlements made by watching live.

3.1.3. Casipol confirms the results based on the information received from official sources (including videos of the event) after the matches have ended. Calculation of bets is based on the results available in the "Results" section of the Casipol website. In case of inconsistency or errors with the information received from different sources, Casipol decides the accuracy of the result.

3.1.4. If players dispute the results, only objections based on official sources will be considered. Objections made on the basis of results from other sources do not constitute evidence for reviewing or re-evaluating the results.

3.1.5. Official results can be obtained from the official websites of the teams, the official websites of the teams or the official websites of the tournaments.

3.1.6. Special bets opened for matches are settled within a maximum of 24 hours.

3.2. Late Bets Placed (Late Bets)

3.2.1 Bets placed after the start of the event are void and refunded in all cases - except live bets. They are also not included in "combined" and "system" bets. All bets (including live bets) whose outcome is known at the time of placing the bet are void and refunded.

3.2.2. If a player is in dispute about the starting time of the event, they must submit an official document proving that the event's start time is on the claimed date and time.

3.2.3. If there are objections regarding the starting time of the event and the organization or organizations that organize the event or the organization or institutions to which the event is affiliated do not provide the official starting time, the information held by Casipol is considered correct and bets on the event are accepted accordingly.

3.2.4. If a bet is returned, it is deemed to be won by multiplying by a factor of 1. In the "Single" bet, the coupon fee will be refunded. For “Combined” and “System” bets, the refunded odds will be changed to 1 and the total odds will change accordingly.

3.3. Fixing

3.3.1 Casipol has the right to suspend the payment of the event, cancel the bets and take the matter to the relevant authorities in case of interfering with the result of the match and formatting the coefficients (including suspected match-fixing). reserves.

3.3.2. Casipol reserves the right to suspend all payments and refund bets on the event if there is evidence or suspicion that the event is negotiable. The number and size of bets on the event and one or more of the betting methods can be evidence of this.

3.4. Neutral Field

3.4.1 Bets stand if the match is moved to the Neutral Ground (TS). Bets will be refunded if the match is transferred to the opposing field. If the teams are from the same city and move to another court, bets stand. In international matches, bets will be refunded only if the match is moved to the opponent's field.

3.5. Neutral Field

3.5.1 If the outcome of the finished match is subsequently canceled or changed for any reason (any player/participant/team etc. disqualified), the bets will be calculated in accordance with the first result. done.

3.5.2 Valid bets are counted as those announced by official sources at the time of the event's immediate end. In some exceptional cases determined by Casipol, video may be shown to reveal the real result of the match.

3.5.3 No payment will be made in case of errors in betting slips or games. Casipol reserves the right to cancel or refund bets in the event of an inaccuracy regarding the definitions, descriptions, durations and results of bets.

3.5.4 All oppositions arising from betting games or in connection with betting games - for 10 days from the end of the competition as long as legally valid - are open for discussion.

3.5.5 If there is more than one winner or team in the match, the odds of the bets placed on the match will be divided into the winners or teams. The winning ratio should not be less than 1.0. For example, in the tournament, one participant's earnings estimate is 1.6, another's - 3.4, if both of them are deemed to have won, the odds of the first participant's winnings will be considered as 1.0, and the second will be considered as -1.7.

3.5.7 Bets will stand if one of the participants is unable to take part in the event for any reason, unless it contradicts the specific rules of individual sports.

- When the Event/Tournament is cancelled,
- When the Event/Tournament is void
- When the location of the event is changed,
- When the Event/Tournament is suspended.

3.5.8 “Who is taller?” Bets will be refunded if there are two outcomes in the bet and one of the participants refuses to participate before the start of the event/tournament.

3.6. Incomplete Activities

3.6.2 If football, basketball, volleyball, baseball, hockey or rugby matches are postponed for more than 24 hours for any reason, are not repeated or the game is not known within 24 hours All bets placed will be refunded by multiplying by the odds of "1".

3.6.3 However, matches are considered completed if matches are played until the following specified minutes:

- 90 minutes for football
- 30 minutes for futsal
- 43 minutes for NBA basketball.
- 35 minutes for European basketball.
- 35 minutes for Australian basketball.
- 35 minutes for other world basketball leagues
- 55 min for NHL ice hockey
- 60 min for Bandy
- 50 minutes for European hockey
- 55 minutes for American Football
- 5 innings for baseball
- Handball 50 min.

3.6.4 In calculating bets on matches up to the time listed in item 3.6.3., coupon settlement takes place at the end of 24 hours, although the results at the end of the specified time period will be considered valid.

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3.6.5 If incomplete events are defined as cancelled, all bets will be refunded, except for scores accepted at the time the event stopped, unless specified in the sporting rules. Time-bound bets (half, etc.) on incomplete matches are returned unconditionally.

4. Pedestal Features by Sport Type

4.1 Bets on football matches (including cup matches) are accepted for normal playing time (2 halves / 45 minutes each). Overtime is considered for bets on the MLS championship.

4.2 Since the total time played in U16, U17, Friendship, Youth and similar football competitions may vary depending on the league or tournament in which the competition is held and the special circumstances within the competition, the relevant time for the game after the bets are taken. Casipol accepts no responsibility for any disputes that may arise. It is assumed that the players know the special situations or rules of the competitions within each betting slip created with the relevant competitions.

4.3 For yellow card bets, only the yellow cards shown for players who are currently in play are valid. Yellow cards shown to players on the bench, coaches or support team are not included in the bets.

4.4 The second yellow card, which caused the player to leave the game, counts as a red. So this player gets 1 yellow and 1 red card.

4.6 Bets on Futsal, handball, rugby, water polo, beach soccer, field hockey, hockey, bandy matches are accepted for regular game regular time.

4.7 For substitution bets, a substitution made at half-time (if the bets do not have a half-time break option) is considered to belong to the first half.

4.8 For bet types that do not have a draw option, such as basketball, baseball, American football, curling, and handball, the result includes overtime.

4.9 Overtime bet types on ice hockey matches do not include overtime.

4.10 Basketball bets, unless otherwise stated, bets on turnovers, rebounds, steals, blocks are settled based on player statistics only.

4.11 In case the basketball competition goes to overtime;

-If you have placed your bet on the 1 X 2 option, overtime is not included in the result as the draw option is actively offered.
-If you place your bet on option 1 2, overtime is included in the result as draw is not offered as an option.
-Over/underscore bets and all handicap bets include overtime if the match goes to overtime.
-Due to the equality in the difference in points in the elimination system played over 2 matches, overtime is not included in the matches going to overtime.

4.1.1. During the tennis game;

4.1.1 Game start Bets on the event are refunded (except team competitions) if one of the players named in the announcement changes from the game. In team competitions, bets placed in the event of a change of one or more players for any reason are valid.

4.1.2 If a player is withdrawn or disqualified for any reason, all bets will stand. All remaining bets are subject to refund;

- Sets and results of games,
- Sets and handicaps of the games,
- Sets and totals of games,
- Sets and specific calculations of games.

4.1.4 If the player withdraws before the event starts, all bets on the win will be refunded.

4.1.5 In a tennis match, if a player in any way gives up or is disqualified, all bets placed so far will stand and the remainder will be refunded.

5. Bet Types and Symbols

5.1. Our company offers "single", "combined", "system" and "chain" betting options for placing bets.

5.2. Bet types are as follows:

- Single: You can only bet on a single event in a single bet. Your winnings are calculated by multiplying the stake by the odds.
- Accumulator: The accumulator bet is a very interesting type of bet where you can easily double your winnings. Live and pre-match matches can be combined. All your predictions must be correct in order for the combined coupon you have created to win. The total odds are the odds of each prediction multiplied by the odds.
- System: System bets are the type of bet that you can place by creating combined bets with multiple possibilities, selected matches in a coupon. The advantage of system bets is that your bet has a chance of winning even if not all of your selections win.
- Chain: It is the sum of single bets consisting of independent events. For the chain bet to win, the first bet must win. Calculation is based on the order in which you have placed the bets. The first event's win is deducted from the next event's stake. A "chain account" is created from the remaining amount of earnings. In case the next event loses, the "chain account" is used for the next event. With this method, each subsequent activity is calculated.
- Handicap bets offer the option to give the weaker team an advantage if one team is superior to the other. The aim here is to maintain the balance of power.

6. Withdrawal and Payment of Winnings

-Winnings are paid out to account holders only. When depositing funds into your Casipol player account, the full amount must be sent to your Casipol account from an account also in your own name (all payment methods available on the deposit page). Casipol reserves the right to cancel the winnings, not pay the winnings and close the player account in case of sending money from accounts belonging to other parties.

- Since receiving winnings from betting on the Internet, the player is obliged to send a request to the bookmaker from his personal gaming account. The payment type and amount must be specified in the request. The form and layout of the request can be found in the “Withdrawal” menu on the organizer's website. The amount to be requested should not exceed the balance in the customer's personal game account.

-Winnings are paid within 30 minutes to 24 hours after the withdrawal request is submitted. Casipol, Finance Unit reserves the right to extend this period if deemed necessary.

-If the player has an investment that is not reflected in the Casipol account, he is obliged to inform Casipol within 3 hours following the investment request. For investment requests not submitted to Casipol within 3 hours, the player cannot claim any rights.

-Casipol asks users to correct age and identity when it deems necessary.has the right to request additional documents for reasons such as security, security and similar reasons.

-Players are obliged to notify Casipol authorities when any wrong amount is entered into their account. Otherwise, the amounts multiplied directly or indirectly after this error will be deemed invalid and must be paid back to Casipol. Casipol reserves the right to take necessary action, regardless of how long it has been since the error.

-If the player's account goes negative due to these incorrectly placed bets, his account will be blocked until the player transfers money to his account by this negative amount or more. Otherwise Casipol reserves the right to close this account.

-EGT - Pragmatic -Novomatic- Ruby play - Habanero and the maximum withdrawal amount from games of Betsoft Gaming provider is 10 times the investment amount.

-The amount of winnings you can withdraw from games with free spins purchase (buy free spins) is 5 times your investment amount.

-All transaction fees will be paid by the buyer and will be deducted from the transferred amount unless stated otherwise.

-Your bets that pay 2 to 1 and 3 to 1 in games such as Casipol, Baccarat, Dragon/Tiger, Bac Bo, Roulette and SicBo, Blackjack are included in the principal conversion. reserves the right to cancel it if it is deemed suspicious.

-Casipol reserves the right to request extra activity if he deems it necessary.

-Baccarat – MegaBall – Zeplin / Aviator - The amount you can withdraw from bingo games is 5 times your investment amount.

-The amount you can withdraw from lucky/multiplier games such as Lightning Dice, Lightning Roulette and Super Sic-Bo is 5 times your investment amount.

-Lucky/multiplier wins will be voided if more than 18 numbers are bet on the same hand in roulette games such as the Evolution game Lightning Roulette (lucky/multiplier win games).

-While underlining that the freespin purchase feature is not included in any principal or bonus spins, Casipol's related freespin purchase feature is intended to achieve permanent profits other than succession, continuity and games of chance. reserves the right to cancel all related earnings with the principal remaining / or to request extra spins / freeze the account, suspend and close the account in case it deems necessary.

-Using the freespin purchase feature;

- In case of not benefiting from any bonus, the maximum withdrawal amount is 5 times the relevant investment amount.

- In case of using any bonus, the maximum withdrawal amount is 5 times the bonus amount.

-Casipol reserves the right to edit, remove, change and similar any withdrawal method.

-Players must complete the conversion process in accordance with the determined coefficients before making a withdrawal. The deposited amount cannot be withdrawn before it is converted with the determined limits. This rule exists to prevent fraud and money laundering operations.

-The maximum withdrawal amount in games belonging to Evolution gaming, Pragmatic Play, Ezugii XPG, Lucky Streak Providers is 10 times the relevant investment.

-The maximum withdrawal limit in 24 hours is 20,000 TRY, except for players with special agreements.

For Slot Games:

You can withdraw up to 30 times of this bonus on the winnings arising from the discount (loss bonus) that you have used over 1001 TRY.

For Live Casino Games:

-1001 TRY and above, you can receive 30 times the bonus on the winnings arising from the discount (loss bonus).

The maximum overpayment amounts specified in the rules of our site are canceled manually by the system.

-You can withdraw 30 times your investment to Casipol. The maximum withdrawal amount is 5 times the bonus amount in the unrequited bonuses transferred to your account. (Applicable for standard members.)

-20 at a time The maximum profit to be obtained from investments made between TRY – 200 TRY is 30 times the relevant investment, and a maximum of 3000 TRY.

-The maximum amount to be obtained from investments made between 201 TRY – 500 TRY at one time is 5.000 TRY.

-The maximum amount to be obtained from investments made as 501 TRY – 3,000 TRY at one time is 10,000 TRY.

-The maximum amount to be obtained from investments in the range of 3001 TRY -9,999 TRY at one time is 30,000 TRY.

-Casipol reserves the right to impose sanctions in the Live Casino Roulette area on our site, in case of purchases of 18 numbers or more in total and the playing style is found to be risky.

-In order to withdraw the principal amount you deposited at Casipol, it must be wagered once in all sections. The progress of the bonus cycle will be calculated by taking into account the weights of the games in the conversion to be made in the casino section. In the main money conversion made in the sports section, the minimum bet must be 1.50 and above. Which bets are included in the wagering will be taken into account within the scope of the conditions in the General Bonus Terms and Conditions.

- CasinoCasipol administration does not accept the accumulation, purchase and play/play of In-Game Free Spins. In such cases, the player reserves the right to set rules and impose sanctions according to his portfolio.

-Casipol; In line with the decisions taken by the risk and related departments, closing the accounts of players who make profits or abuse bonuses by using arbitrage betting, miraclebets, surebets, valuebet, martingale, one-way betting and all kinds of fraud transactions, return the investment amount and collect the amount of earnings obtained by these methods. reserves the right not to pay.

-CasinoCasipol reserves the right to apply a maximum withdrawal limit of 100.000₺ for an investment based on financial expense issues, if deemed necessary.

-Security calls can be made if deemed necessary for the first withdrawal of our members.

7. Financial Limitations

7.1. The maximum stake for an event depends on the event and the type of sport. The highest bet is defined by the bookmaker for each event separately and is subject to change without any written notice. Casipol reserves the right to set limits on the maximum deposit for certain events, and to change the betting limits for certain customers.

7.2. The minimum amount for sports bets is 1 (one) TRY/TRY/USD in the betting account.

7.3. For all sports bets, the maximum and minimum stakes are defined by Casipol and Casipol may change these amounts without notice. In addition, Casipol reserves the right to impose special limits on players' accounts.

7.4. The winnings are paid within the limits set by Casipol. In the event that a player has a bet that exceeds the specified upper limit, Casipol reserves the right not to pay the amount exceeding the limit.

7.5. If the funds deposited into the Casipol player account are not for betting, poker or casino (especially in cases of suspected fraud/abuse), Casipol reserves the right to cancel and/or reject the player's investment and to charge the player all costs incurred in this process.

7.6. All financial restrictions may apply to any individual player or to players acting together. Casipol reserves the right to limit these accounts.

7.7. Casipol reserves the right to pay the balance in the player's account and close the account without giving any reason, in line with the decisions taken by the Risk and related departments.

7.8. In line with the decisions taken by the Risk and Finance departments, the player account can be closed to any investment method.

7.9. The maximum daily winnings for a client (including but not limited to NetEnt: Starburst Extreme game) cannot exceed 100,000 Turkish Lira or the equivalent of your account currency. "Day" means the time between 00:00 GMT and 23:59 GMT. Winnings above the specified maximum amount may be canceled by us.

8. Data Information

8.1. Casipol takes no responsibility for the accuracy of the data, time and results shown at “Live” events.

8.2. Information displayed at “live” events (including and updating this information) is informative (representative) only. An incorrect result does not constitute a reason for the bet to be refunded. Casipol accepts no liability for incorrect results during “Live” events.

8.3. Casipol makes every effort to ensure the accuracy of data on live events (result, time of event, player information, etc.). However, the information provided is for informational purposes only.

8.4. Casipol accepts no responsibility for translations of team and player names from other foreign languages.

8.5. If there is more than one player with the same last name at the time of acceptance of bets in a particular event/match and no feature is specified to distinguish these two players, all bets will be refunded.

8.6. If there is a mistake in the name of a match or in the name of the position, if more participants are incorrectly specified, or if a different (opponent) team/player is specified instead of the actual opponent identified by the tournament, all bets on the match will be void and refunded. Only Casipol has the right to determine events belonging to this category.

8.7. In cases where there are special details, for example; If matches belonging to a certain age group (Youth/U18/U21), gender or the status of the team (backup team) are not specified or marked, all bets on this match are refundable. In case of missing names or possible grammatical errors, all bets stand. If the gender of the team is not specified in the title, matches are considered men's matches. In case of a women's team match, it must be stated in the bet title, otherwise all bets on the match will be refunded.

8.8. The time and date information indicated in the bet header indicates the time when bets are accepted for the event (excluding live events) and are always accompanied by the actual start date and time of the event.It doesn't need to be matched.

8.9. There may be a delay in accepting live bets, depending on the type of sport, the market in which the bet is placed, and other features, determined only by Casipol for security and protection of subsequent bets.

8.10. In order for the players to bet comfortably, especially in "live bets" where the coefficients change rapidly, the following options are offered to the players during the acceptance of the bet:

- “Accept all changes in coefficients”,
- “Accept only marked bets” or
- “Do not accept bets if the coefficients change”.
The options offered are to ensure that players are aware of the changing coefficients when placing a bet.

8.11. Only Casipol has the final decision on bets on incorrectly dated events/matches.

8.12. If a match starts where it left off and this is not stipulated in the betting title, bets are refundable.

9. Privacy Policy and Data Protection

9.1. It is the player's responsibility to ensure the security of any information relating to his Casipol account. Any transaction related to the account logged in with a user name and password is considered valid and legal.

9.2. If the player suspects that their username and password are known to a third party, they can contact Casipol and temporarily freeze their account until the situation is clarified.

9.3. In order to ensure the security of personal information, Casipol communicates with the player only via the e-mail provided during registration.

9.4. The player is responsible for the security of the e-mail address provided when registering with Casipol. Casipol is not responsible for any player account security problems that may arise from the registered e-mail address.

9.5. Casipol reserves the right to call, email and send SMS to players to inform them about special promotions and innovations.

9.6. Casipol is not responsible for any loss of information that may occur on the mobile phones of players who make bets by connecting to Casipol by mobile phone and for commissions that may be applied by operators.

9.7. Casipol uses the information of the players only so that they can take part in the games and perform the necessary actions regarding the games.

10. Suggestions and Feedback

10.1. For all kinds of complaints and suggestions, you can contact support@CasinoCasipol.com.

10.2. After the complaints and notifications, the player will be contacted by the relevant unit within 48 hours at the latest.

11. Money Laundering and Anti-Terrorism Control

11.1. Casipol monitors all betting activities and account transactions. Depositing money directly or indirectly obtained illegally is prohibited and illegal. As such, all transactions are checked to prevent money laundering and all suspicious transactions will be reported to Casipol's Money Laundering Reporting Officer (MLRO), who will report to the relevant authorities in accordance with our regulatory obligations. Gaming Operator if we have reasonable grounds to suspect that, in a single event or over a period of time, you have used your Player Account for purposes other than the legal placing of a bet or wager (e.g., placing a proportionate number of games or bets that may indicate money laundering or forms of fraud or criminal activity). we reserve the following rights in accordance with our duties and applicable law:

- Requesting additional verification questions and/or documents
- Return any no-bet deposits or balances of deposits to the method of deposit of origin or, where this is not possible, to a bank account held in your name with a description of the transaction as we see fit;
- Prevent your real money balance from being paid without giving you a reason;
- Close or block your Player Account indefinitely and report it to the relevant authorities without giving you reasons; and/or
- Assisting or initiating relevant criminal or civil proceedings against you.

Detecting, investigating and controlling fraud, money laundering and terrorism funding activities (this includes identity and address verification system providers, payment service providers and third-party suppliers such as financial institutions, licensing agencies, and other authorities); The money laundering reporting officer can access the player's account and personal details.