FAQ
How to deposit ?
Log in to your account and click on the "Deposit" text in the upper left corner in the desktop version and the (+) button in the upper right corner in the mobile version. After choosing one of the payment methods in the menu that opens and typing the deposit amount, you can choose one of the bonuses offered or if you do not want to receive a bonus, click the "Deposit Money" button after ticking the "I do not want Bonus" option. At the next stage, complete all transactions required by the payment provider. Immediately after the payment process, the money will be loaded into your player account. It will usually be in your account within 1 minute and 15 minutes. If your deposit is not credited to your player account within one hour after it has been deducted from your bank or e-wallet account, please contact support.
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How to withdrawal ?
You can deposit money to your account online 24/7 at any time using credit/debit card, cryptocurrencies, e-wallet (papara, payfix, mefete, pep), bank transfer (Wire Transfer/EFT/FAST) or all available investment methods. You can find all available investment methods on the "Deposit" page of our Website. Cash and cheque payments are not accepted. Please note that some deposit methods are not available in all countries.
Is it possible to use more than one payment method for withdrawal?
Of course. Any of the available payment methods used for deposits can be used for withdrawals.
Is there a any limitations on withdrawals ?
There are no limits or restrictions on withdrawals.
How long does it take to withdraw money?
All withdrawal requests submitted between 09:00 and 00:00 are processed on the same day. Processed withdrawal requests are sent within 24 hours according to the order of processing. Depending on the bank or the selected transaction method, the time may vary.
How to cancel a withdrawal request?
Press "My Profile" and select the "Wallet" tab from the drop-down menu. In the "Wallet" tab, select "Transaction history". You will see all your payments here and you can cancel transactions that have not yet been confirmed. You can connect to our live support line for the cancellation of confirmed transactions.
Do you accept payments from third parties?
"Payment by third parties is prohibited, you can only invest in your player account from financial accounts registered in your name.
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Are there any transaction fees for deposit or withdrawal?"
Casipol.com does not charge any transaction fees or commissions on your investment or withdrawal transactions.
Which currencies do you support?
You can only bet on Casipol.com in Turkish Lira (TRY), you can make your investment and withdrawal transactions only in Turkish Lira.
Is it possible to use more than one payment method for deposits?
You can deposit with more than one payment method as long as your financial account name information you want to invest in and your player account name information match.
